PRIVACY POLICY

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LiftEssentials values your privacy and is committed to protecting the personal information you provide when using our online store. This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

By using our website and services, you agree to the terms of this Privacy Policy.

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1. Collection of Personal Information

We may collect personal information that identifies you or allows us to contact you, including but not limited to:

• Name, email address, phone number, billing and shipping address

• Payment details (processed securely via PayPal or debit/credit card providers)

• Order history and purchase preferences

• Website usage information collected automatically via cookies and analytics tools

We collect this information when you:

• Create an account or place an order

• Subscribe to our newsletter or marketing communications

• Contact us via email or through our website

We only collect personal information that is necessary for our functions and activities, such as fulfilling orders, providing customer service, and improving our website.

2. Use of Personal Information

We use your personal information for purposes including:

• Processing and delivering orders

• Managing payments and preventing fraud

• Communicating with you regarding orders, promotions, or updates

• Personalizing your experience on our website

• Complying with legal obligations

We will not use or disclose your personal information for unrelated purposes without your consent unless required or permitted by law.

3. Cookies and Online Tracking

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and improve our services. Cookies may collect information such as your IP address, browser type, and pages visited.

You can disable cookies through your browser settings; however, some features of our website may not function correctly if cookies are disabled.

4. Third-Party Service Providers

We may share your personal information with trusted third-party service providers who assist in:

• Payment processing (PayPal, credit/debit card providers)

• Order fulfillment and delivery

• Website hosting and analytics (Wix and associated apps)

• Marketing and customer engagement services

These providers are required to handle your personal information securely and only for the purposes for which it was disclosed.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your personal information is no longer required, we will securely delete or de-identify it.

6. Your Rights Under the APPs

Under the APPs, you have rights regarding your personal information, including:

• Accessing the personal information we hold about you

• Requesting corrections to your personal information

• Withdrawing consent for certain uses of your information

• Requesting the deletion of your personal information, where legally permissible

Requests can be submitted by contacting us using the details below. We may need to verify your identity before fulfilling your request.

7. International Data Transfer

As a dropshipping business, some of your personal information may be transferred to service providers or suppliers outside of Australia. We ensure that appropriate safeguards are in place to protect your information, such as contractual obligations requiring compliance with privacy standards equivalent to the APPs.

8. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorized access, modification, or disclosure. However, no internet transmission or storage system can guarantee absolute security.

9. Complaints

If you believe that we have breached your privacy rights, you have the right to lodge a complaint with us by contacting:

Email: liftessentialsinfo@gmail.com

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically.

LiftEssentials
Protecting your privacy is our priority.